Operations.

From project and collaboration process management to pilot deployments
and data visualization, refining the operations of any modern firm requires
strategic and tactical implementation.

Are your brand’s culture, process methodologies, tech stack and talent capabilities
aligned for effective deployments at each and every iteration of your business?

Data and Digital are the Biggest Disruptors of Today’s Market

Yesterday’s operations won’t answer incoming threats. As consumer trends change, so does the need for organizations to shift in order to keep pace with disruptors and digital transformation.

source: Accenture

source: Accenture

source: Accenture

It’s Time to Look Past the Single Purchase and Become
More Customer-Centric

Backing Up All Decisions With Data Can Help You Master Your Operations

From deploying new innovations to vetting and managing
third party partnerships, there are many decisions you must
make every day — and a lot of balls to juggle as you do. To run a
more intelligent operation, your organization must integrate
the right talent, process expertise, and technology.

Growth-Oriented Talent

Without having passion, creativity, and a growth mindset, your team won’t operate on the leading edge. Driving innovation requires that you have talent operating with an entrepreneurial and creative spirit.

An Insights-Centric Lens

Running an intelligent operation means predicting needs and trends while decision-making. By leveraging the insights available to your organization, you can operate with a more insights-centric lens.

Cloud-Enabled Platforms

By moving your business to the cloud and operating with plug-and-play digital services, you can improve processes and efficiencies throughout your organization.

Smarter 3rd Party Partnerships

Working with third party vendors and partners can open new doors for your organization to advance operations and innovate alongside the market.

Here’s the Curriculum Waiting For You…

180+ Booklet on Digital Transformation Included

  1. Meet the Modern Consumer:

    Understanding modern consumer trends and expectations is the first step toward developing an operations strategy that aligns with those needs.

  2. Why Experience Initiatives Are a Must for Business Transformation:

    Experience initiatives aren’t just a new trend. They’re the way consumers and the workforce expect companies to work going forward. We’ll teach you why and how to shape your thinking around these initiatives.

  3. The StoryVesting™ Framework:

    In order to achieve brand euphoria, you must operate off an insights-centric business transformation. StoryVesting™ is that framework. We’ll show you how to leverage this tool to its fullest within your organization.

  4. Building Your Intelligent Foundation:

    Having the right people, processes, and platforms in place is the foundation for your organization’s success. We’ll guide you on how to lay the groundwork to operate more intelligently.

  5. Listening With Empathy:

    Taking an empathetic stance to your internal operations is critical when it comes to improving employee and customer satisfaction scores. Learn how to gather and analyze qualitative data so your team can listen more empathetically.

  6. Data Looping & Mapping:

    Having the right data in hand is critical to driving your operation. Knowing how to gather and analyze that data will help you understand what’s needed to make predictive decisions.

  7. Innovation Looping & Mapping:

    How do you drive innovative efforts through your operational plan? We’ll walk you through a modified Hoshin experience that gives you a new way to approach innovation and prioritization.

  8. Journey Analytics:

    You can’t refine, automate, or operationalize without seeing the end-to-end customer journey. We’ll show you how to leverage analytics across this, and your employee’s journey to tighten up your experience initiatives and deliver better results.

  9. Intelligent Operations:

    We don’t have to tell you the importance of systematizing your operations. In this module, you’ll learn how to run a more intelligent operation by using data and insights to manage your team in a way that influences your organization’s upward trajectory on the S Curve of Growth.

  10. Operationalizing vs. Executing:

    You must look at what’s going to drive the biggest strategic advantage in your organization. We’ll show you how to align your efforts with desired business outcomes to achieve technological, analytical, and operational success.

  11. Building Business Transformation Into Your DNA:

    Learn how to bake these concepts into your organization’s DNA to run a smoother, more efficient operation based on the insights available to you.

Ready to Skill Up Your Operations Team?

We Have 3 Options to Help You Bring This to Your Organization

Digital Dominance

Sign up for a complimentary 12-part series on the nuances of business transformation delivered monthly to your inbox.

Jon and Cassidy

Micro MasterClass

Book a 2-hour virtual session with a LevelNext Certified Architect/Trainer and discover actionable ways you can put yourself in the driver seat for business transformation.

Onsite Corporate Training

Get ready to work shoulder-to-shoulder with your colleagues, cover your walls with ideas, and access step-by-step instruction and exercises taught by master tacticians.